At Four Sides Hospitality Consulting, we help independent hotels, motels, and vacation rentals strengthen performance, increase revenue, and elevate guest satisfaction.

Our boutique approach combines data-driven strategy with genuine hospitality — ensuring every improvement drives measurable results.

With an average revenue increase of 15% in the first year, we help independent properties compete — and win — in today’s market.

Revenue Management

Revenue management is at the heart of our consulting practice. We identify growth opportunities, refine rate strategy, and build a framework that maximizes profit across every booking channel.

Core deliverables:

• Rate structure design and BAR ladder optimization
• OTA and GDS distribution setup and maintenance
• Proprietary Revenue Pickup Report creation and training
• Forecasting, compset analysis, and market segmentation
• Rate parity management and promotional planning
• Dynamic pricing strategies for peak and shoulder seasons
• Weekly rate audits and competitive positioning

Gain confidence in your pricing decisions with transparent reporting and expert oversight.

Marketing & Branding

Escape the Sea of Sameness.
Your brand should tell your property’s story — not blend into the crowd. We develop marketing strategies that capture attention and convert guests into loyal advocates.

Solutions include:

• Digital marketing audits and campaign setup (Google Ads, Meta, and OTAs)
• Social media management and storytelling strategies
• SEO, content creation, and website performance improvements
• Direct booking optimization and conversion analysis
• Brand positioning and creative asset coordination
• OTA listing optimization and visual content strategy

We blend performance data with creativity to ensure your message reaches the right guests at the right time.

Guest Experience & Reputation Management

A memorable stay turns guests into promoters. We help your team deliver consistent, personalized service and manage reputation across every channel.

Focus areas:

• Guest journey mapping and communication touchpoints
• Automated email flows (pre-arrival, in-stay, post-stay)
• Review response frameworks and satisfaction tracking
• Loyalty and return-stay program development
• Integration of review and messaging tools with genuine guest care
• Service recovery protocols and staff training

We ensure your property’s voice remains personal, professional, and true to its values.

Front Desk & Operational Optimization

Your front desk is the heartbeat of your property — defining the guest experience and setting the pace for operations. We streamline systems and communication to help teams perform at their best.

What we do:

• SOP development and staff training materials
• PMS, CRS, and communication tool optimization (e.g., Missive, Little Hotelier)
• Workflow documentation and internal file organization
• Remote training and operational guidance
• Service recovery planning and escalation protocols
• Custom operational dashboards and reporting

Empower your staff to deliver consistent service and maintain operational excellence.

Vacation Rental Consulting

Whether managing a single unit or a multi-property portfolio, we help you navigate the fast-paced world of vacation rentals with clarity and confidence.

Comprehensive solutions:

• Airbnb and VRBO listing audits and optimization
• Dynamic pricing and revenue strategy
• Guest communication automation
• OTA photography, content, and ranking improvement
• Calendar synchronization and channel setup
• Performance benchmarking and competitive analysis

We apply proven hotel revenue principles to elevate your short-term rental performance.

Motel Consulting Packages

Smaller motels face unique challenges — from owner-operator burnout to limited staffing. Our on-site consulting packages serve properties across southern British Columbia and western Alberta, providing actionable systems to modernize and scale operations.

Typical projects include:

• PMS setup and training (Little Hotelier or Cloudbeds)
• Website refresh and local marketing support
• Custom operational documentation and workflow guides
• Revenue and occupancy improvement plan
• Temporary front desk relief or training for new staff
• Comprehensive 3-day on-site transformation packages

Available as on-site or remote engagements — tailored to your budget and property size.

Why Partner with Four Sides?

Ready to Elevate Your Property?

Let’s start the conversation and build a strategy tailored to your goals.