General Reading

Year in Review: Boutique Hotel

2015 was once again a very successful year for the boutique hotel. Here is a rundown of tactics that were used to increase the revenues by a good margin.

Guy Drives Through Lobby

Police say a man angry with his hotel bill drove his truck through the front entrance of an Alva hotel.

How to Own Your Hotel Guest

Online Travel Agencies (OTAs) have been taking ownership of the guests from hotels ever since they began operation. TripAdvisor is now joining them with their TripAdvisor Connect services. Letting OTAs have ownership of the guest increases the hotel's costs and decreases guest loyalty. What can hote

InnQuest roomMaster's New Online Booking Engine Webbook

InnQuest is releasing a new web booking engine for their roomMaster property management system. Come look at some screenshots and details about this great booking engine.

Short Property Profiles

Short profiles of properties from around the world that are minimalistic in nature, beautiful to look at.

Connect with Guests Better By Using A Hotel Concierge System: GuestFolio or CheckMate

Hotels now have software solutions to help bridge the gap to make them more competitive with the newer startups like AirBnB. The two best options that I have found are: GuestFolio and CheckMate. Two services that offer similar functionality, but in different styles.

Free Resources for Small Hotels

Little Hoteliers is a property management system for small hotels

The Vacation Rental Revolution

Learn more about operating a vacation rental with this free ebook, less than 50 pages long. Get more information about AirBnB, HomeAway, how to market effectively, and more.

The Weekly Hospitality Notebook

Starting this Friday, September 18th, I will be publishing a weekly newsletter, The Weekly Hospitality Notebook.

Hōshi Ryokan - A 1,300 Year Old Hotel in Japan

Hōshi Ryokan is a traditional Japanese hotel, a ryokan, that has been in operation for over 1,300 years. It began in the year 718, a few years shy of being the oldest hotel

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