Smarter Revenue. Stronger Operations. Happier Guests.

At Four Sides Hospitality Consulting, we help independent hotels, motels, and vacation rentals uncover new potential — transforming everyday operations into engines of growth. From revenue management to marketing and guest experience, we bridge strategy and execution so your team can deliver measurable results without sacrificing your property’s character or independence.

Latest Posts

Starting a Boutique Hotel: What You Need to Know
Operations

Starting a Boutique Hotel: What You Need to Know

Boutique hotels have gained huge popularity, as they offer a unique experience for the high-end, discerning traveller. These hotels are aimed at people with a disposable income and a taste for style. Those who choose to stay in a boutique hotel are tired of the boring functionality offered by brand

2 min read
Operations

Kid-Friendly Hotels: Taking Care of the Little Ones

When asked how Omni Hotels came up with such successful offerings, Vice President of Corporate Communications, Caryn Kboudi, expressed, “we are all moms too. Many of us who work at Omni are parents, so more times than not, our best ideas are conceived by moms and dads. The saying goes,

2 min read
Rapport

Fighting the Fires with Reputation Management

In this first post about reputation management, I will point out some of the causes for a minor problem to heat up and become a larger fire, and how to minimize that damage.The following example just happened this past week with one of my client’s hotels. A common

Study Options Available in the Hospitality Industry [Guest Post]
Training

Study Options Available in the Hospitality Industry [Guest Post]

The hospitality industry is not for the faint hearted but it can offer interesting and rewarding careers for those with the right disposition. A harsh reality is that the hours are long, the work is hard and you are expected to smile your way through it. The advantages are that

2 min read
Marketing

How to Get a Hotel AAA Approved and Stand Out

A property I am working with wanted to join the AAA/CAA as an approved member, and possibly advertise in the guidebook for the area. I was set with the task of finding out what the process is in order to do so. Simple enough task, right? A quick Google

4 min read
What Passbook Means For Hotels
Operations

What Passbook Means For Hotels

Apple made several big announcements on Monday at the WWDC (Worldwide Developers Conference), but one of them should be of particular interest to hoteliers. In their presentation on iOS 6 (the operating system for iPhones and iPads), they highlighted a new app called Passbook. Passbook is an application that will

2 min read
Operations

Capturing Direct Call Reservations

To conduct the test we first had our KTN mystery shopper look online at some of the most popular OTA websites. One piece of good news for the industry is that most of the time we found rate parity; the rate quoted on the phone was the same as what

1 min read
Operations

The Value of Professional Photographs for Hotel Websites

I’ve preached high-quality photos for a long time as has just about every other hotel marketer out there: so if you still use homemade shots of amateur room setups at your boutique or B&B or Inn, you’re either being a) lazy, b) stubborn, or c) cheap

1 min read

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